An OPTRIC Company

▪ Carrier Services & Connectivity

The carrier specialists behind OPTRIC.

NetSpark IP & Telecom is the carrier services and connectivity practice within OPTRIC. Twenty years of carrier management expertise — strategy, sourcing, provisioning, billing, and renewal — now connected to a broader technology platform.

20+
Years managing carrier relationships
35,000+
Locations connected
Carrier-agnostic
No preferred carrier. Best fit always.
AT&T Platinum
Solution Provider
Our Story

Started as a carrier company.
Built into a platform.

NetSpark IP & Telecom was founded on a simple premise: carrier relationships left unmanaged always underperform. We built the systems, relationships, and expertise to change that. Now that practice is the connectivity backbone of the OPTRIC platform.

01

Built on carrier relationships, not carrier commissions

From day one, NetSpark operated carrier-agnostic. Our value came from advocating for the client inside carrier relationships — not from pushing preferred vendors. That independence is still the foundation of how we work.

02

Twenty years of lifecycle management, not just sourcing

Many carrier management firms stop at sourcing and negotiation. NetSpark built the operational infrastructure to manage the full lifecycle — provisioning, billing validation, dispute resolution, and renewal — with a team that stays accountable across the entire relationship.

03

The connectivity backbone of the OPTRIC platform

When OPTRIC unified its capabilities into one platform, NetSpark’s carrier practice became its connectivity capability. The expertise, the team, and the carrier relationships are now connected to expense management, IT operations, and cloud optimization — making every connectivity decision smarter.

04

Dallas-born. National in scale.

NetSpark started in Dallas and grew through client relationships, not geographic expansion for its own sake. Today the OPTRIC platform operates nationally, with 35,000+ locations under governance — and the same relationship-first approach that defined NetSpark from the beginning.

What We Deliver

Carrier management.
End to end.

NetSpark’s carrier practice covers the full lifecycle — from strategy and sourcing through provisioning, billing validation, and renewal. Wireline, wireless, and mobility, governed as one connected portfolio.

01 Strategy & Sourcing

Carrier selection driven by your requirements, not vendor relationships.

We assess your environment — locations, bandwidth, redundancy, cost targets, and growth plans — and source across the full carrier market, carrier-agnostic. The right fit for your environment, every time.

See how it works →
02 Provisioning & Lifecycle

From order through turn-up, we manage every step so your team doesn’t have to.

Carrier provisioning is where timelines slip and accountability disappears. We manage every order, every milestone, every carrier interaction — with one partner responsible for the outcome.

Full scope of services →
03 Billing & Renewal

Every invoice validated. Every renewal window managed on your terms.

We validate carrier invoices against contracted rates and flag discrepancies before payment. When renewals approach, we are already positioned — market intelligence in hand, terms ready for negotiation. No window closes by accident.

Billing & renewal detail →

Expense Management

Carrier costs governed alongside your full technology spend. No disconnect between what you pay and what you use.

IT Operations & MSP

Connectivity decisions informed by IT performance data. When the network and IT are managed together, outages resolve faster.

Cloud & Network Optimization

Carrier connectivity and cloud networking governed in context of each other. Every layer makes the others smarter.

One Operating Model

All four capabilities governed as a single system. Carrier data feeds expense. IT performance shapes network decisions. Nothing operates in isolation.

On the Platform

Carrier expertise is more powerful with platform context.

As a standalone carrier management firm, NetSpark managed circuits. As the connectivity practice within OPTRIC, we manage circuits in full context of your expense, your IT infrastructure, and your cloud environment. Every decision gets smarter when the data layers share one source of truth.

For Existing Clients

Same team.
Stronger platform.

If you’ve worked with us as NetSpark, here is what you need to know. Nothing about your service relationship has changed. Everything about our capability has expanded.

What changed

The name

NetSpark IP & Telecom is now the carrier services practice within OPTRIC. The brand, the logo, and the email domains are new.

The website

You’re reading it. optric.com is the new home for everything that used to live at netsparktelecom.com.

The external brand

To the market, we operate as OPTRIC — a national Total Technology Optimization (TTO) platform with carrier services, expense management, IT operations, and cloud optimization.

The scope of what we can offer

We now have capabilities beyond carrier services. If there are services you’re not currently using, the conversation just got easier.

What didn’t change

Your contacts

The people you work with every day have not changed. Same names, same phone numbers, same relationships.

Your service agreements

Every contract, every SLA, every commitment is fully honored. Nothing about your relationship requires renegotiation.

Your support model

How you reach us, how we respond, and how we resolve issues — unchanged. The phone number is the same: (866) 358-6695.

The carrier relationships

Our carrier relationships — including AT&T Platinum Solution Provider status and direct relationships across major wireline, wireless, and mobility providers — are all in place.

The team

The same team that built NetSpark built OPTRIC. No one left. No roles changed. The platform got broader. The people didn’t.

We’re here

Same team.
More capability.

Questions about the transition or the expanded platform? Your account manager can walk you through anything. Or talk to our team directly — the phone number hasn’t changed.