An OPTRIC Channel Program Partner

▪ Agent & Sub-Agent Program

The carrier-agnostic agent network powered by OPTRIC.

The Firefly Partner Network is OPTRIC’s carrier-agnostic agent and sub-agent program — the channel relationships, carrier portfolio, and platform support that let agents place every client with the right connection and back it with the full OPTRIC stack.

National
Channel reach across regions
Every carrier
Carrier-agnostic representation
Full-stack
Connectivity, expense, IT, and cloud
1 Platform
Behind every client relationship
Our Story

Built for the channel,
built around the client.

Firefly was built on a single conviction: the agent closest to the client should never be limited by the carrier they happen to represent. We built a carrier-agnostic channel — and kept it as a dedicated partner program within OPTRIC.

01

Carrier-agnostic from day one

Firefly represents every major carrier, so the recommendation is always the right fit for the client — not the carrier with a quota to hit. That independence is the foundation of how every deal gets placed, and why clients trust the agents who bring it.

02

A dedicated channel program — not a side desk

The channel is all Firefly does. A team built entirely around agents and sub-agents — onboarding, carrier relationships, quoting, and back-office support — is why OPTRIC runs Firefly as a named program rather than folding it into a sales team. Depth of channel over breadth of service lines.

03

One partner behind every client relationship

Agents win when someone owns the work behind the sale. Firefly handles carrier relationships, provisioning support, and escalation — so the agent stays the trusted face while the program does the heavy lifting. One program. One point of support. No dropped handoffs.

04

OPTRIC’s channel program — not just a master agent

The OPTRIC platform makes every Firefly relationship bigger. When an agent’s carrier deal connects to expense governance, managed IT, and cloud, the agent can bring their client far more than connectivity. That’s the case for the program — and why it sits at this level of integration.

What Agents Get

Carrier-agnostic.
Platform-backed.

Firefly gives agents and sub-agents a full carrier portfolio, the back-office to support it, and the OPTRIC platform behind every client — one program accountable for the partner’s success.

01 Carrier Portfolio

Every major carrier, one program. The right fit for each client.

Wireline, mobility, and voice across every major carrier — quoted, placed, and provisioned through one program. Agents recommend the connection that fits the client, never the one a single carrier needs to move.

Carrier services →
02 Back-Office Support

Quoting, provisioning, and escalation — handled, so the agent stays the trusted face.

From the first quote through provisioning and ongoing escalation, Firefly runs the work behind the sale. No carrier-portal roulette. No dropped handoffs. The agent keeps the relationship; the program carries the load.

Talk to the channel team →
03 Platform Upside

Bring clients more than connectivity. Expense, managed IT, and cloud — on one platform.

Through OPTRIC, Firefly agents can extend a carrier relationship into expense management, managed IT, and cloud optimization — opening new revenue and deeper client relationships without leaving the program.

See the platform →

Carrier & Connectivity

Place wireline, mobility, and voice with any major carrier — the core of every Firefly agent relationship, with provisioning and support handled.

Expense Management

Add Tellennium-grade expense and utility management to a client’s account — visibility and governance well beyond the carrier bill.

Cloud & Network

Extend into cloud and network optimization — so an agent’s connectivity deal can grow into the full infrastructure conversation.

One Accountability Chain

When connectivity, expense, IT, and cloud run on one platform, the agent’s client gets a single accountable partner — and the agent gets a stickier relationship.

On the Platform

An agent relationship is bigger with a platform behind it.

A carrier deal on its own ends at connectivity. A Firefly agent backed by OPTRIC’s expense, managed IT, and cloud practices can bring the client a full technology partner — more value per relationship, and a client who has every reason to stay.

For Existing Partners

Same team.
Connected platform.

If you’re a Firefly agent, here is what you need to know. The Firefly program continues. The Firefly team continues. What changed is the platform behind it.

What changed

The platform context

Firefly’s carrier program is now connected to OPTRIC’s expense, managed IT, and cloud practices. Every client relationship can reach further than connectivity alone.

The scope of what you can offer

Through the OPTRIC platform, Firefly agents can now bring clients expense management, managed IT, and cloud — not just connectivity. More to offer, and more reasons for the client to stay.

The program model

Firefly operates as a dedicated channel program within OPTRIC — keeping its focus on agents and sub-agents while connecting to the broader platform. Channel depth and platform breadth.

What didn’t change

The Firefly brand

Firefly continues as a distinct brand — not dissolved into OPTRIC. The name, the identity, and the specialist focus on the channel remain.

Your contacts

The people you work with are the same people. Same names, same phone numbers, same relationships.

Your agreements & commissions

Every agent agreement and commission structure is fully honored. Nothing about your partnership requires renegotiation.

The carrier-agnostic model

The independence that lets you recommend the right carrier for each client — unchanged. It is still the foundation of how every deal gets placed.

Your support model

How you reach us, how we quote, how we resolve issues — unchanged. Same team, same responsiveness, same accountability.

The Channel

Carrier-agnostic.
Platform-backed.

Talk to the Firefly channel team. We’ll show you what it looks like to place every client with the right carrier — and back it with the full OPTRIC platform behind every relationship.