Review what each site needs from its connection

Map the workflows before comparing connections

A dispensary may rely on connectivity for point-of-sale, payments, inventory and reporting. A cultivation or processing site may use it for monitoring, security, remote access and business applications. Document which systems use the connection, which can operate locally and which require an approved recovery procedure.

• Dispensaries: have payment, retail operations and application owners identify approved transaction, offline and reconciliation procedures.
• Cultivation and processing: have the responsible operational owners distinguish monitoring and business connectivity from local controls, alarms and safety-related systems.
• Across locations: record current providers, local equipment, support contacts, renewals and any planned site changes.

Review the fit of 5G and satellite backup

T-Mobile SuperBroadband combines T-Mobile 5G connectivity and Starlink satellite backup in a managed business service with equipment, professional installation and monitoring. It provides another connectivity option to assess against each site’s requirements.

Qualify the address and check cellular conditions, mounting and cabling permissions, power and installer access. Satellite equipment needs a clear view of the sky. Performance varies, and the service’s role as primary connectivity or backup to an existing connection must be confirmed in the quote and site design.

Let authorized owners test workflows and recovery

Agree on a controlled test window and rollback procedure. Use approved test transactions and application procedures. Do not change safety-related or production controls as part of a general internet failover demonstration.

1. Confirm a representative workflow works on the normal connection.
2. Observe behavior during an approved connection change, including sign-in, remote access and application reconnection.
3. Have the responsible owner verify task completion and any pending or duplicate work.
4. Check recovery when the normal connection returns, including reconciliation and alerts where applicable.
5. Record limitations, assign follow-up actions and retest unresolved issues.

Application vendors and the organization’s operational and compliance owners should confirm the procedures that apply. Connectivity testing does not replace those approvals.

Compare site readiness and commercial terms

Document the requested service date, building access, installation responsibilities and any planned move, opening or closure. Keep requested dates separate from provider-confirmed dates. Review support and escalation responsibilities for the carrier, local network and applications.

T-Mobile’s product page currently specifies a 36-month commitment, and early termination can require payment of the remaining commitment. Review current charges, relocation conditions, cancellation obligations and existing carrier terms before selecting a service.

Start with a representative location

Bring the site address, current connections, critical workflows and upcoming changes. OPTRIC can help compare providers, coordinate provisioning and support carrier lifecycle, billing and renewal work, with responsibilities defined by agreement.

Ask about a 20-minute introduction with Cristina Medina and Marty Berke through OPTRIC’s general contact page. Scheduling, participation and routing are subject to confirmation.